November 6, 2012

IL2012: IT Collaboration

Kick-Starting IT Collaboration, with Helene Blowers, Michael Porter, and Carson Block

Michael Porter
  • Discussion of it stereotypes and how it's changed
  • Keep the mission of the library in the focus
  • Don't hyper focus on your things, you exclude others
  • Think about adding another layer of communication
  • Empathy
  • Emotional intelligence

Helene Blowers
Ongoing communication with your customers

IT strategy:
  • Learn the culture of your group
  • Watch how you're communicating - up, down, or to the peers. Things that work with the peer group won't work up the chain
  • Think visuals, not just words

It's not about how much you know, but how you can demonstrate your value to the team - without overwhelming them with how much you know!

Carson Block
Do you understand your library's real mission in the community?

Is your language inclusive or exclusive?

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